FREQUENTLY ASKED QUESTIONS

HAVE YOU EVER DECORATED YOUR TREE WITH MINI-LIGHTS ONLY TO HAVE HALF YOUR TREE UNLIT?

1) ARE THE LIGHTS INSTALLED ON THE TREE?
Reply: Yes our lights come installed on the tree so all you will have to do is fluff, setup and decorate! Because we use a new patented mini-light system, our lights can be come installed on the tree. Prior to this new patented mini-light system, only the larger C-5 light bulbs were available that used far more electricity and were prone to "broken glass hazard". This is NOT a viable solution for most businesses! Many manufactures do not INSTALL the lights on there trees because mini-lights are connected in series and if the light string fails, they only have to replace the string, NOT THE TREE section that the lights are on!

2) WHAT TYPE OF LIGHTS ARE THEY?
Reply: These are small fine mini-lights that unlike standard mini-lights, these lights feature a patented Zeiner diode chip in each socket so if a mini-light(s) is removed from the socket the whole string stays lit! Energy efficient and durable lights that are less prone to breakage due to there smaller size.

3) IS THE FOLIAGE MATERIAL FLAME RETARDANT?
Reply: Yes we use a commercial grade type P.V.C  flame-retardant quality material.

4) HOW do you ship?
Reply: We ship by  truck or ground service.

5) Is a tree stand required?
Reply: No, these are commercial trees and they come with a base. Some of our models even have wheels on the base so the tree can be easily moved after it has been setup.

6) How long does it take to install lights on a 12' tree?
Reply: Depending on the amount of lights, on average it can take two people about 12 hours. But remember, our pre-lit trees have the lights installed at the factory! You do not have to install the lights on the tree!